"I was obviously enthusiastic about our condo, but less enthusiastic about dealing with the furniture. The very first time we met with Marilyn and her staff at our condo. After listening to our ideas and hearing we had upgraded the carpeting, Marilyn left to pick out carpet samples. When we got there a half hour later, she had all of her recommendations laid out. I was impressed. We were accomplishing something!"

- Jack Jucewicz

Heidi Penchoff

Retail Manager

Heidi manages retail sales for Sister Bay Trading. No one is a stranger to Heidi once they walk in the door. Heidi makes sure you find the right item to fit your personal style. Our guests tell us they can't wait to come back again.

"Heidi greeted me within minutes of walking in the store and made me feel so welcome. She offered me coffee and helped me choose holiday accessories and florals for my home. Today, customer service is so hard to find, but not at Sister Bay Trading. Heidi's focus was always on me. I've never felt so welcome in a store. Thank you!"

Phyllis Sheehan

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